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Update on the hyperscalers: AWS, Azure and GCP

This report compares the distinct AI strategies of the major cloud providers, highlighting AWS's infrastructure focus, Microsoft's comprehensive integration via Copilot, and Google's niche model services and agent building tools.

Joel Miller

Joel Miller

6 min read
Update on the hyperscalers: AWS, Azure and GCP

ExoBrain was at the (Amazon) AWS summit in London this week looking at the biggest of the cloud service ‘hyperscalers’. The main focus; their AI hosting service Bedrock. It’s coming to the London region and is also getting several significant updates including custom model imports, a new evaluation feature to help quickly compare and select the best models for various use cases, and guardrails to provide enhanced safety and privacy. Additionally, AWS is offering new Titan models exclusively on Bedrock, along with the latest models from Anthropic, Cohere and Meta. Our sense was that Amazon continues to focus on the base of the infrastructure stack with rich data, security, engineering and management tools and large partner ecosystem.

The summit keynote also pushed Amazon Q, an assistant designed to help developers at every stage of the development lifecycle. This is being emphasised more so than the equivalent tools from Microsoft and Google and could lead to a new area of competition where designing, constructing, and managing increasingly complex solutions is automated and even self-generating in the longer term.

No assessment of cloud services is complete without considering the other two giants of hyperscale. Google recently announced new Vertex AI capabilities, including Agent Builder, Gemini 1.5 Pro, and the addition of open-source language models. Microsoft continues to enhance Azure AI Studio and add new security tools like Prompt Shields and Groundedness detection, and the integration of Cohere’s Command R models. All of the big CSPs are supporting multi-model solutions, and adding AI testing, governance, and security features. Google are making the first moves to make agent building a native part of the stack, with Microsoft set to follow with a rumoured announcement planned for their Build conference in May.

Google, Microsoft, and AWS are increasingly adopting distinct strategies in their approach to the AI revolution. Google is focusing more on niche ML services and their own models, leveraging historic expertise and huge TPU compute resources. This strategy allows Google to maintain control over its core technologies while still offering flexibility to customers, and feeds into the productivity space through its Workspace suite, although to date it has not yet seen much AI enhancement, perhaps suggesting the sheer range of fronts Google is trying to operate across.

On the other hand, Microsoft is taking a total domination approach, aiming to integrate AI into every aspect of its business. By leveraging its existing strengths in automation, analytics, enterprise software, communications, and productivity, Microsoft is seeking to embed AI capabilities across its entire product portfolio. Its leading the pack with user tools like Copilot across every conceivable aspect of its platform. This strategy could give Microsoft a significant advantage in reaching and transforming various parts of the business world, as it already has a strong presence and customer base in these areas. Likewise, they are seeking to dominate the AI model world with their financial clout, bankrolling OpenAI, hoovering up Inflection, and putting the competition regulators on high alert.

AWS is focusing on providing a solid foundation for AI at the base of the stack, whilst insuring it has a stake in the AI models race with its investment into Anthropic. AWS offers customers a wide range of models and tools to build and deploy complex AI solutions. This base of stack approach allows AWS to serve as the underlying infrastructure for advanced AI development, regardless of the specific applications or industries involved. Some targeted moves have been made by Amazon to integrate AI into its e-commerce empire, with strong adoption of its intelligent seller tools. But for now, they are content to stay somewhat in the AI background.

As Nvidia’s revenue from AI chips soars and it expands its offerings to include boards, systems, software, and services, it could potentially emerge as a formidable competitor to the CSPs themselves. The CSPs find themselves increasingly reliant on Nvidia’s chips and server tech, which could limit their flexibility and bargaining power. Hence the CSPs are working on a rage of custom hardware and silicon options to reduce their dependence on Nvidia. CSPs are also investing heavily in new data centre locations to meet the growing demand for cloud services and to provide low-latency access to their AI capabilities. Saudi Arabia, in particular, has emerged as an attractive destination for the likes of Microsoft due to its strategic location, ambitious plans to diversify its economy post-Oil, and focus on AI development. However, the global chip shortage has posed challenges in terms of procuring the necessary hardware, accelerating custom chip development programmes. Additionally, the availability of suitable land for data centre construction and the capacity to generate and connect sufficient electricity supplies to these facilities are critical factors. As a result, providers are exploring innovative solutions, such nuclear, renewable, and fusion energy.

Meanwhile the UK Competition and Markets Authority has just announced it’s looking at the partnerships between Microsoft and Mistral AI, Amazon and Anthropic, and Microsoft’s hiring of former employees of Inflection AI. This scrutiny adds to the ongoing investigation of Microsoft’s partnership with OpenAI. If the CMA decides to launch formal investigations, it could lead to delays in the launch of new AI services or features in the UK market.

Google and Microsoft released their earnings on Thursday, both beating estimates. Microsoft’s AI everywhere strategy seems to be working with third-quarter revenues exceeding expectations, growing 17% to $61.9 billion, with its Intelligent Cloud unit reaching $26.7 billion in revenue. Alphabet (Google’s parent company) surpassed first-quarter revenue expectations with $80.54 billion, its cloud services saw a 28% increase. Amazon earning will be reported next week with growth expected to be double digit although below Google and Microsoft. The full impact of generative AI on the cloud market is expected to be realized from 2025 onwards and the battle for AI cloud leadership will intensify. Expect more focus on agents, synthetic data tools, AI safety and governance, and ever deeper AI integration across the big three’s CSP platforms.

Takeaways: The big three are also a significant source of greenhouse gas emissions, and a significant proportion of the 2-4% of global emissions contributed by the world’s computing infrastructure. Carbon reporting protocols are divided into several buckets: Scope 1 being direct, scope 2 indirect and scope 3 being the emissions from the supply chain such as cloud service providers and AI compute. 70%+ of a typical organisation’s emissions are scope 3, but its widely talked of as the invisible part of the carbon equation. The big 3 provide tools to help you calculate your emissions, check out the Emissions Impact Dashboard for Azure, the Carbon Footprint Consoles for Google and AWS Carbon Footprint Reporting . In terms of their climate goals, Microsoft have pledged to become a “carbon negative, water positive, zero waste company” by 2030 and Amazon are “on a path to powering operations with 100% renewable energy by 2025” and reaching net-zero emissions by 2040. Google have perhaps the most ambitious goal, to be “net-zero emissions and 24/7 carbon-free energy” by 2030.